Overview
FoCo Plumbing collects only the information needed to respond to service requests, communicate with customers, operate our website, and comply with legal obligations.
Information we collect
We may collect information you provide during a call, text conversation, or other interaction, including your name, phone number, service address, and details about your plumbing request. We may also collect basic website analytics and referral information.
How we use information
We use this information to respond to you, coordinate service, provide requested information, maintain records, prevent abuse, improve the website, and comply with legal obligations.
SMS and text messaging
Our website is set up for calls, so there is no text opt-in form here. If you call or text our business phone, we may exchange text messages with you about your service request or a related follow-up. Message frequency varies based on your request or our conversation, and message and data rates may apply. Reply STOP to opt out and HELP for help.
We do not sell, rent, or share your mobile number or any consent data with third parties or affiliates for their marketing or promotional purposes. Providers that help us deliver and support these messages may process this data for that purpose alone, and we may disclose information when the law requires it.
Sharing
We do not sell personal information. We may share limited information with providers that support our website, communications, and service operations. We may also disclose information when required by law or needed to protect rights, safety, or property.
Your choices
You may ask us to access, correct, or delete personal information we hold about you, subject to legal and recordkeeping requirements.
Contact
Questions about this policy can be raised by calling (970) 999-1398.